Problem Employee or Potential Opportunity?
This is the first of a three-part series. First, I will be discussing the factors that shape how we label problem employees. Have you ever worked with a "Negative Nancy?" Or supervised one? If so, how did the individual get this label? When I have joined a new company, one of the first things people generally point out is the "problem children." If we are not careful, other's experiences can influence our views and opinions. Years ago, as an inexperienced manager, there were
Best of Intentions
I tend to be a helper, I try to do things to make people’s lives easier. Sometimes in my effort to help I over step or unintentionally make someone’s life more difficult. For example, in the hustle and bustle of my morning I did something that I would appreciate someone doing for me, the response that I got was anything but thankful. Instead what I got was “why would you do that?” as I scrambled in my brain to figure out why someone would be irritated at my nice gesture they
What Happened to Holding People Accountable?
Many managers struggle with holding people accountable, so much so that often instead of holding people accountable they just correct the situation for the individual or even cover up for that person to avoid having the conversation. This creates a multitude of issues for the employee, manager and the organization. How can an employee know what the expectations are if they are not held accountable? Most individuals want to do a good job, if you as a manager do not provide fee