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December 18, 2017

I was shocked when my boss actually said this to me. After I got over the initial shock, I was truly grateful that he shared this sentiment with me. Let me put this into context for you.

My organization was recruiting for a senior level position. A resume came across my...

December 5, 2017

This is the second article of a three-part series. First, I discussed the factors that shape how we label problem employees. Today we are discussing, “People Problem or Process Problem?”

When a manager comes to me with an employee issue, the first thing I determine is w...

December 4, 2017

This is the last article of a three-part series. First, I discussed the factors that shape how we label problem employees, followed by “People Problem or Process Problem?”, today we are discussing, “How to deal with behavioral issues.”

Once you have discovered that the...

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January 22, 2018

January 8, 2018

November 14, 2017

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